Reference

Your Rights and Our Commitments on indoroyal88

Every account on indoroyal88 operates under a clear set of terms that govern how your data is handled, how transactions via DANA, OVO, and GoPay are processed, and what recourse you have when something needs resolving.

Account TermsPrivacy & DataTransaction PolicyDispute ProcessJurisdiction Notice
indoroyal88 Your Rights and Our Commitments on indoroyal88
DATA & SECURITY

How We Protect and Manage Your Information

Account security and data integrity are handled through layered controls — from how we store your wallet details to how long we retain transaction logs. Here is what that looks like in practice across the four areas that matter most to your account.

Data Handling

Your personal details and DANA, OVO, or GoPay transaction records are stored on encrypted servers. We retain only what is necessary for account operation and regulatory compliance, and no longer.

Cookie Policy

We use session cookies to keep your account login active and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Login sessions are protected by OTP verification sent to your registered mobile number. If you notice unrecognised activity, lock your account immediately from the security settings page.

Data Requests

You may request a copy of the personal data we hold, ask for corrections, or request deletion where local law permits. Submit these requests through email support with your account reference.

CONTACT CHANNELS

Reach Us for Any Legal or Policy Question

If a term is unclear, a transaction record needs reviewing, or you want to submit a formal data request, our support team handles policy-related queries through three direct channels. We aim to respond to legal and account-related requests within one business day.

Live Chat Open the chat window from your account dashboard — available around the clock for account and policy questions, including data access requests and transaction disputes.
Email Support Send detailed legal or data queries to our support address. Attach your account reference number so we can locate your records and respond with the correct policy context.
Help Centre Our help centre carries the current version of all policy documents, including the privacy notice, cookie policy, and account terms — updated whenever regulations require a change.

Common Questions About Our Legal Terms

These are the questions we receive most often about how our terms work, what your rights are, and how to act on them.

We collect the details you provide during registration — name, contact information, and payment method identifiers for DANA, OVO, or GoPay — plus transaction logs needed for account verification and dispute resolution.

Retention periods depend on local regulatory requirements. We keep transaction records for the minimum period required by applicable law, after which data is deleted or anonymised from our systems.

Yes. Submit a written request through our email support channel with your account reference number. We will respond with the data we hold on your account within the timeframe local law requires.

Payment method identifiers linked to your account are removed from active records upon closure. Residual transaction logs may be retained for the legally required period before permanent deletion.

Reach our support team via live chat or email with your account reference. We will review the concern, apply the relevant policy, and confirm the outcome to your registered contact within one business day.

We do not sell or share personal data with third parties for marketing. Data is shared only where required by law or with payment processors — such as DANA, OVO, GoPay — strictly to complete your transactions.